Managing Director (Lab Services) - Confidential

TalentsAll’s client is a global leader in testing and analytical services for the life sciences, with a strong reputation in the environmental service. With a network of more than 900 laboratories across 62 countries and a workforce of approximately 62,000 employees, our client provides comprehensive testing services for air, water, soil, sludge, solid waste, and environmental microbiology. With teams of highly experienced experts, our client is committed to delivering fast, accurate, and reliable solutions for clients in the environmental field and across various industries.

Key Responsibilities

• Develop the business activities through organic growth to meet and exceed performance objectives, while meeting annually agreed EBITA growth objectives (budget) and being responsible for the P&L.

• Improve operational efficiency at laboratories. Streamline operational processes and make good use of IT to achieve high efficiency. Support the development, implementation, and optimal use of the Laboratory Information Management System and ensure its efficient usage at all levels of the laboratory to improve productivity, profitability, and quality.

• Hire, motivate, develop, and retain excellent leaders and employees meeting the preferred profile according to the leadership framework, with a focus on developing and strengthening the next level of leaders.

• Support the sales process and maintain strong, effective relationships with clients. Attend meetings and audits with key clients at all levels and develop an in-depth understanding of customer requirements through regular interactions.

• Develop local strategies to grow the business and offer new services based on strategic opportunities.

• Increase profitability to meet best industry standards across all activities.

• Improve the technical and scientific aspects of the business unit by ensuring appropriate development and application of new techniques and business processes.

• Ensure that cross-selling synergies with other laboratories are developed.

• Define and agree on goals and milestones with teams, ensure goals are clearly communicated, and establish KPIs to monitor progress. Follow up appropriately and be hands-on when required to ensure achievement of objectives.

• Prepare and propose the annual budget and 3-year plan. Report on deviations from agreed results and work closely with financial controls.

• Maintain customer satisfaction, including internal customers.

• Ensure and control compliance with all relevant legal and health & safety requirements. Ensure that accreditations are maintained and regularly expanded, and that all employees act according to company values.

• Lead in accordance with the leadership framework and act as a role model for leadership and staff.

Requirements

• Minimum 8+ years in a managerial role, including 5+ years in a similar leadership position

• Proven track record in P&L management and business growth

• Experience in laboratory services, testing, or related industries is highly preferred

• Bachelor’s degree or above in Chemistry, Biology, Environment, or related fields

• Fluent in English

Benefits

• Base Salary: Up to VND 100,000,000 (gross) per month

• Annual Package:

• 13th month salary (guaranteed)

• Performance bonus based on business results (approximately 2 months’ salary)

• Insurance:

• Full salary-based social insurance

• Premium healthcare insurance for the employee and up to 3 dependents

• Leave Policy:

• Annual leave: 12 days (male) / 14 days (female)

• 1 additional day off for birthday