Order Manager

Our client is a Netherlands-invested manufacturer specializing in premium indoor furniture for global markets. With decades of experience in woodworking and interior solutions, the company is recognized for its commitment to quality craftsmanship, sustainable manufacturing, and continuous innovation. As part of its digital transformation journey, the company is investing in enterprise systems and smart manufacturing technologies to enhance operational efficiency and support future growth.

Key Responsibilities

• Manage daily import/export declarations, customs clearance, inspections,  amendments, returns, and local sales procedures. 
• Review invoices, packing lists, contracts, bills of lading, certificates of origin, permits,  and customs declarations. 
• Verify HS codes, customs values, origin, quantities, units, and import/export types.
• • Ensure consistency of material and product codes across customs, ERP, warehouse,  production, and finance systems. 
• Control duty-free materials, machinery, finished goods, WIP, scrap, waste, and  inventory, particularly for EPE/export-manufacturing operations. 
• Coordinate BOM, consumption norms, production output, material usage, loss, and  inventory reconciliation. 
• Prepare and review annual customs finalization reports and supporting documents.
• • Lead customs compliance reviews, post-clearance audits, and corrective actions.
• • Coordinate with Finance, PMC, Warehouse, Production, Purchasing, IT, and external  customs brokers. 
• Monitor changes in Vietnam customs and import/export regulations and update internal  procedures. 
• Manage customs brokers, freight forwarders, and the internal customs team. 
• Report major customs risks, discrepancies, penalties, and shipment delays to  management.

Requirements

• Bachelor’s degree in International Trade, Logistics, Supply Chain, Customs, Finance, or  a related field. 
• At least 5 years of import/export or customs experience in Vietnam, including 2 years in a  supervisory role. 
• Strong knowledge of Vietnam customs regulations, HS classification, customs  valuation, origin rules, and duty exemption. 
• Experience with EPE, export-manufacturing, annual customs finalization, and post clearance audits is preferred. 
• Good understanding of BOM, consumption norms, inventory control, and manufacturing  processes. 
• Proficient in Excel and ERP systems. 
• Fluent Vietnamese; working proficiency in Chinese or English is preferred.
• Strong analytical, communication, leadership, and problem-solving skills.

Benefits 

• Attractive and competitive income: 45–50M VND gross/month.
• 100% social insurance based on gross salary, plus PVI health insurance and unemployment insurance in accordance with Vietnamese regulations.
• Friendly and supportive working environment.
• Lunch and overtime meals provided.
• Shuttle bus transportation support in accordance with company policy.
• Professional training and development opportunities.
• Opportunity to work with a professional, experienced, and dedicated team.
• A company culture that values teamwork, innovation, and customer service.